Peak Insight

About Us

Peak Insight is an award-winning Cisco Collaboration, Contact Centre, and Connectivity provider.

Welcome to Peak Insight, the distinguished 2023 Telstra Cisco Partner of the Year, specialising in transformative Customer Experience and Hybrid Work solutions powered by Webex.

Our journey is fueled by innovation and a commitment to elevating the value of your Webex by Cisco investment. From consultancy to project implementation to ongoing lifecycle services and software add-ons available globally via the Webex App we’re your partner in enhancing customer journeys and team performance.

Our Comprehensive Services

Our comprehensive services range from strategic consultancy to project implementation and managed services, all designed to ensure you maximise the potential of vendor products and our innovative software add-ons. Let us show you how we’ve transformed businesses in Australia and beyond with tailored solutions that drive efficiency, productivity, and growth.

Our Purpose

Our purpose extends beyond business success; it’s about making a meaningful difference. 

By excelling professionally and personally, we aim to positively influence the lives and organisations we touch. As we grow, our potential to drive change expands, reflecting our belief that success and social impact go hand in hand.

Our Values

Our values drive the culture of our team, and the behaviours our clients and partners can expect when working with us.


We are passionate about technology and seek innovation.

Client Focus

We exceed client expectations.

Help Others

We are there for each other, our clients and our partners. A family.


We do what we say, and we always deliver on our commitments.


We operate, communicate and delivery with excellence and professionalism.


We seek growth and development in all things professional and personal, to make a difference.

Client Testimonials and Partnerships

Discover how our collaborations have sparked innovation and driven success through client testimonials and partnerships

Tesla Logo

"It's not often that you work with a delivery partner where the person that runs the company is as across the detail, and as invested in the success of the project. I took a great deal of comfort knowing how much the Peak team wanted our project to succeed. I have had nothing but a good experience working with Peak."
Bob, General Manager Health Platforms Telstra Health

Cisco Logo

"Peak Insight stands out as a partner that continually delivers to the high standards we expect, and always does this with a customer-first attitude no matter how large or small the project is. Professionalism when driving projects, attention to detail in deployment and continual support for customers through managed services has proven to be critical to successful rollouts. The feedback we receive from our joint customers is always positive and I always feel we have a safe pair of hands when the Peak team are involved."
Yasmin, Territory Account Manager Cisco Systems

Cardinial Logo

"The successful outcomes we've had with Peak Insight have been heavily due to their experience. The outcomes that we have now make my role much easier - it just works. I'd certainly recommend anyone else to engage with Peak Insight."
Ashley, Senior IT Infrastructure Engineer Cardinia Shire Council

Victoria Logo

"What we appreciated most about the Peak team was their capacity to be calm when under a great deal of pressure, be considered in their responses, and to make us confident that they had the capacity to respond to our needs."
Abigail, Area Manager Department of Health and Human Services (DHHS)

Our Leadership

Sam Deckert

Sam Deckert

Founder and Principal Consultant

Ryan Bath

Ryan Bath

Operations Manager

Engage with Us

Are you ready to transform your Customer Experience and Hybrid Work with Peak Insight? Contact us today to start your journey towards extraordinary outcomes.

Are you ready? Let's discuss at your convenience.