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            Peak Insight is an award-winning Cisco Collaboration, Contact Centre and Connectivity provider.

            We are a safe pair of hands that will take the time to understand your business, working with you to deliver extraordinary business outcomes through our project services, managed services, vendor products and software add-ons.

             

            We are in this together, committed to your success.

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            Cisco Cloud Video Interop for Microsoft Teams
            Cisco Webex Cloud Video Interop (CVI) vs Pexip for Microsoft Teams

            At Peak Insight, we often work with organisations that maintain a combination of Cisco and Microsoft collaboration technologies and are exploring integration options to leverage the strength of both worlds. Whether looking[...]

            Cisco Calling in Microsoft Teams
            Calling with Cisco and Microsoft: Client Integration vs Direct Routing for Microsoft Teams

            Comparing Cisco Client Integration with Direct Routing for Microsoft Teams At the height of the COVID-19 pandemic, organisations faced pressing challenges and looked for ways to quickly enable their remote workforce by[...]

            Peak Insight wins Cisco Bridging Collaboration Challenge
            Peak Insight wins Cisco Bridging Collaboration Challenge

            Presented Aged Care success story during COVID-19 Melbourne, Australia – 6 September 2020: Peak Insight, the specialised Cisco Collaboration, Contact Centre and Connectivity provider has been awarded the winner of the Cisco[...]

            Microsoft Teams with Cisco Calling
            Cisco voice and video calling for Microsoft Teams

            The simple way to use Microsoft Teams with Cisco Calling In our post Cisco and Microsoft – Creating better experiences, together we covered how clients with both Cisco and Microsoft Collaboration tools[...]

            Telstra Enterprise Partner Awards
            Peak Insight announced multi-award finalist at Telstra Enterprise Partner Awards 2020

            Finalist for Telstra Enterprise Cisco Partner of the Year and Telstra Enterprise Emerging Partner of the Year Telstra today announced its best-performing Enterprise partners at the Telstra Enterprise Partner Awards. The awards[...]

            Cisco Webex Meetings in Microsoft Teams
            Cisco Webex Meetings for Microsoft Teams

            Easily schedule, start or join Cisco Webex Meetings from Microsoft Teams In our post Cisco and Microsoft – Creating better experiences, together we covered how clients with both Cisco and Microsoft Collaboration[...]

            Join Microsoft Teams Meeting from Cisco Webex Room
            Cisco and Microsoft. Creating better experiences, together.

            A modern workplace: collaborative, agile and integrated… At Peak Insight, we often work with clients that maintain a combination of Cisco and Microsoft collaboration technology that are exploring integration options. Whether looking[...]

            Why enable Single Sign-On (SSO) for Cisco Webex Services?

            Improve employee experience for your team. There are many posts on Single Sign-On (SSO) the technology concept – this post focusses on the significance of enabling SSO in Cisco Webex Control Hub[...]

            Improve Customer Experience with Cisco Call Recording and Advanced Quality Management

            Customer Experience is a key differentiator for your business. Ensuring that every interaction between a customer and your business is refreshingly positive can mean the difference between a lifetime relationship…or the loss[...]

            Control Apple Airplay discovery in your school with Cisco Meraki and Cisco Identity Services Engine (ISE)

            One of the most prestigious private schools in Victoria recently reached out to Peak for guidance to enhance their network infrastructure. The school was looking to implement a solution that met key[...]

            Integrating Cisco Webex Teams with your business: using Bots

            What is a Cisco Webex Teams Bot, and what can it do? Cisco Webex Teams is a collaboration solution that can connect small to large teams anytime, anywhere. Webex Teams includes the[...]

            Cisco Webex Teams Users
            How to easily add a large number of users to a Cisco Webex Teams space

            Do you need to bulk-add a large number of users to a Cisco Webex Teams Space? Perhaps you have a large remote workforce that you would like to keep engaged via a[...]

            Top 5 Cisco Webex Integrations for Your Everyday Tools and Applications

            Learn how to easily schedule Cisco Webex meetings from your Microsoft Outlook or Google calendar. Discover how to easily share and edit files you currently have stored in Microsoft OneDrive, Microsoft SharePoint[...]

            Cisco Webex Endpoints
            Cisco Webex Meetings Devices that can be cloud registered

            A handy list! The following Cisco devices can be cloud registered to Cisco Webex Meetings: Cisco TelePresence MX Series MX200 G2 MX300 G2 MX700 Dual MX800 Single MX800 Dual Cisco TelePresence SX[...]

            Modern Workforce Experience
            How to Build a Modern Workforce Experience

            The Coronavirus (COVID-19) pandemic has changed many aspects of our lives, from the way we live, the way we socialize and interact with family and friends, to the way we work.  Some[...]

            Cisco UCCX User
            How to simplify time of day routing with Cisco UCCX (Unified Contact Centre Express)

            A large university recently reached out to Peak Insight.  They were facing some challenges within their Cisco Unified Contact Centre Express (UCCX) contact centre, and were frustrated. “Our Cisco UCCX IVR scripting[...]

            User viewing Cisco Webex Common Identity
            What is Common Identity in Cisco Webex?

            Using the same identity within the enterprise and Cisco Webex cloud services A user Jack has his corporate identity information stored in the Okta cloud-based enterprise directory. He would like to search[...]

            Recording a Cisco Webex Meeting
            How to record a meeting in the cloud with Cisco Webex Meetings

            Recording a Cisco Webex Meeting is as easy as 1-2-3! Cisco Webex Meetings makes it easy to record meetings in the cloud for people who can’t attend, or for those who want[...]

            Cisco Touch 10 Controller
            Improve Meeting Room Experience using Cisco Webex and Touch 10 programming

            A Boardroom that required a call to IT to start a Video Conference… “This is out of control – it is just too hard.” Mike*, a senior executive with a global Sporting[...]

            Cisco Webex Teams Dial-In Update

            To continue to deliver a secure meeting join experience, Cisco are changing how users join Webex Teams meetings. Users that join Webex Teams meetings by dialling in from a phone line will[...]

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            About Us

            Peak Insight is an award-winning Cisco Collaboration, Contact Centre and Connectivity provider.

            We are a safe pair of hands that will take the time to understand your business, working with you to deliver extraordinary business outcomes through our project services, managed services, vendor products and software add-ons.

            We are in this together, committed to your success.

            What’s Trending
            • Cisco Webex Cloud Video Interop (CVI) vs Pexip for Microsoft Teams 30 October 2020
            • Calling with Cisco and Microsoft: Client Integration vs Direct Routing for Microsoft Teams 30 October 2020
            • Peak Insight wins Cisco Bridging Collaboration Challenge 7 September 2020
            • Cisco voice and video calling for Microsoft Teams 23 August 2020
            • Peak Insight announced multi-award finalist at Telstra Enterprise Partner Awards 2020 20 August 2020

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