Thank you for booking a meeting with Peak Insight.
We’re looking forward to the discussion, and how we can contribute to your business objectives.
About us
As an award-winning Customer Experience, Hybrid Work and Connectivity provider, Peak Insight is a trusted partner for many high-profile organisations across Australia and New Zealand.
We elevate the business value of Cisco investments through consultancy, project implementation, and ongoing lifecycle services.
View our case studies here to learn about the results we have achieved for our clients.
Did you know that Customer Experience is more important than ever for your customers :
75
%
state that good customer service is a reason to be a repeat customer with a business - as important as price
55
%
would change brand for a better customer experience
72
%
want to choose their preferred channel to speak with a business
77
%
of millennials are comfortable using social media channels to interact with a business
Business Benefits
Enhance the Customer Experience
Make Agents and Supervisors More Efficient
Make the Business More Efficient
Did you know that the future of work is hybrid :
50
%
of all telephony users will be cloud-based by 2025
98
%
of all meetings will have at least one remote participant - including customers with high expectations.
47
%
of employees expect their company will provide the flexibility to work from anywhere
64
%
of employees state the ability to work remotely impacts whether employees stay or leave their job.
Business Benefits
Increase Productivity
Talent Acquisition and Retention
Simplify IT Operations
Provide Business Continuity
Everything works better on a cloud-managed network - just ask Meraki customers:
42
%
saw up to 25% cost savings realised
83
%
identified simplified management of the Meraki platform as the most valuable feature
100
%
saved 10% or more time deploying, maintaining, and troubleshooting IT
52
%
are better equipped for a digital future
Business Benefits
Simplify IT Operations
Reduce Cost
Improve Agility
Enhance Security
