Category Archives: Collaboration

Peak Insight at the Cisco APJC Partner Advisory Council in Singapore: Driving Progress in AI-Powered Customer Experience for Australian Businesses

written by Sam Deckert, Founder and Principal Consultant at Peak Insight. “Measure your progress by[...]

Peak Insight Celebrated as Finalist in Two Categories at the 2024 Telstra Partner Awards

We are thrilled to announce that, following our recognition as Cisco Partner of the Year[...]

Elevate Your Audio Experience with the Industry-First Webex AI Codec: Now Available in Australia

In today’s hybrid work environment, clear communication is more crucial than ever. At Peak Insight,[...]

Six Reasons Why Financial Institutions in Australia Trust the Webex Collaboration Suite

Collaboration technologies have transformed the way customers interact with businesses and the financial services sector[...]

The 5 Key Phases of Transitioning to Webex Cloud Calling with Peak Insight’s Webex Migration Blueprint

The landscape has shifted to the cloud, with telephony at the forefront. Integrating cloud-based calling[...]

7 Reasons Cisco Tops the Aragon Research Globe™ 2024 for Intelligent Unified Communications & Collaboration

In an evaluation of 15 key industry players, Cisco stands out as the undisputed leader[...]

Peak Insight Wins Telstra’s Cisco Partner of the Year Award 2023

We are proud to announce that Peak Insight has been awarded the prestigious 2023 Telstra[...]

Aged Care Communications: Transforming with Webex and Peak Insight

The landscape of aged care communications in Australia is evolving, moving towards more innovative, efficient,[...]

Top 5 Reasons Why You Should Migrate to the Cloud with Webex

Staying ahead of the curve is essential in today’s fast-paced business world. That’s why many[...]

Embracing Hybrid Working: Unlocking Productivity and Agility with Cisco Solutions

Over the past few weeks there has been plenty of conversation around hybrid working in[...]

McKenzie Aged Care tends to its critical communications with Webex and Peak Insight

The McKenzie Aged Care Group is one of Australia’s leading privately-owned aged care and retirement[...]

Peak Insight announced back-to-back multi-award finalist at Telstra Enterprise Partner Awards 2021

Finalist for Telstra Enterprise Cisco Partner of the Year and Telstra Australia Deal of the[...]

Update from Peak Insight – Log4j Vulnerability

Peak Insight is aware of CVE-2021-44228, referred to as Apache Log4j vulnerability with a CVSS[...]

Digitisation to help aged care providers meet burgeoning demand

In an effort to meet Australia’s growing need for aged care facilities, providers are constantly[...]

What are the ‘ghost calls’ that I have seen attempt to join my Webex space?

Each space you see in the Webex App has two or more members that have[...]

8 ways to get results from your collaboration project

Business collaboration projects are often considered complex activities that can take a long time to[...]

Why hybrid workplaces are the ‘new normal’.

Disruption, and a sudden shift… After the severe COVID-19 disruptions during 2020, workplaces are slowly[...]

Cisco Webex Cloud Video Interop (CVI) vs Pexip for Microsoft Teams

At Peak Insight, we often work with organisations that maintain a combination of Cisco and[...]

Calling with Cisco and Microsoft: Client Integration vs Direct Routing for Microsoft Teams

Comparing Cisco Client Integration with Direct Routing for Microsoft Teams At the height of the[...]

Peak Insight wins Cisco Bridging Collaboration Challenge

Presented Aged Care success story during COVID-19 Melbourne, Australia – 6 September 2020: Peak Insight,[...]